Privacy Policy
Please read this Privacy Policy carefully. By using or accessing any of our services, you agreeto the collection, use, and disclosure of your information as described in this Privacy Policy. Ifyou do not agree to this Privacy Policy, please do not use or access any of our services.
Privacy Policy
Please read this Privacy Policy carefully. By using or accessing any of our services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of our services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the website and update the “Last Updated” date.
How We Collect and Use Your Personal Information
To provide our custom garment manufacturing and wholesale services, we collect your personal information from various sources as described below. The information we collect and use may vary depending on how you interact with us.
In addition to the specific uses listed below, we may use the information we collect about you to communicate with you, provide our services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend our services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we collect depend on how you interact with our website and use our services.
The information we collect directly from you includes:
- Basic Contact Details: Including your name, company name, phone number, email address, and social media accounts (if applicable).
- Order and Inquiry Information: Including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Customer Support and Customization Needs: Including garment specifications, design files, and communication records provided when you contact us via forms, email, or online chat.
How We Use Your Personal Information
- Providing Products and Services: We use your personal information to provide customization services, fulfill our contractual obligations, process payments, complete orders, arrange shipping, assist with after-sales support, and respond to your custom inquiries.
- Marketing and Advertising: We may use your personal information for marketing and promotional purposes, such as sending our latest garment catalogs, product quotes, advertisements, and promotional messages via email or SMS. You can opt out at any time.
- Security and Fraud Prevention: We use your personal information to detect, investigate, or address potential fraudulent, illegal, or malicious activities to ensure the secure operation of our website.
- Communicating with You: We use your personal information to provide customer support, reply to your inquiries, deliver efficient service, and maintain our business relationship with you.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes. These circumstances may include:
- Sharing with vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, logistics, and shipping providers).
- When you direct, request, or otherwise consent to our disclosure of certain information to third parties (such as shipping products to you).
- To comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service, and to protect or defend the services, our rights, and the rights of our users or others.
Third-Party Websites and Links
Our website may contain links to websites or online platforms operated by third parties. If you follow a link to a website not affiliated with or controlled by us, you should carefully review their privacy and security policies. We do not guarantee and are not responsible for the privacy or security of these third-party websites.
Your Rights and Choices
Depending on where you live, you may have rights related to your personal information (such as the right to access, delete, correct, or restrict processing). However, these rights are not absolute and may only apply in specific circumstances.
- Managing Communication Preferences: We may send you promotional emails, and you can opt out of receiving them at any time by using the unsubscribe link in the email. If you opt out, we may still send you non-promotional emails (such as notifications regarding your custom order progress).
Complaints and International Users
If you have any complaints about how we process your personal information, please contact us using the information below. Please note that we may transfer, store, and process your personal information outside of your country of residence, and we will take reasonable protective measures to ensure your data is secure.
Contact Us
If you have any questions about our Privacy Policy or wish to exercise any of your rights, please contact us by email at: